In-Store and Omni-Channel Solution

A superior customer experience is what sets innovative and successful retailers apart from the rest. Voice-directed workforce management solves many omni-channel challenges, allowing brick-and-mortar management teams in grocery, apparel and electronics retailers to compete within an evolving competitive landscape, all while enhancing a corporation's omni-channel offerings. Voice technology has become one of the most exciting solutions to help business professionals achieve enhanced operational process modernization, allowing workers to keep their hands busy with the merchandise while simultaneously updating real-time inventory data.

Today, Honeywell Vocollect voice solutions enable nearly one million mobile workers to increase their workforce productivity with the use of voice technology and best practice workflow process enhancements. Online ordering can be fulfilled from store areas to reduce customer pick-up wait times and turn 'click & collect' pilot-projects into profitable differentiators. New shelf-stocking associates can be trained faster and monitored better, in order to reduce hiring costs, staffing turnover and onboarding efforts. With improved real-time knowledge about a store's inventory levels and on-shelf availability, it is further possible to lower costs for inventory audits and better manage proliferating SKU counts and planogram compliance- all while enhancing the customer's shopping experience.

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